5 Benefits of How To Use Van Rentals for NEMT Business


Non-Emergency Medical Transportation (NEMT) provides transportation services for people who require special care or medical assistance. In this type of business, having access to safe, modern, and well-equipped vehicles is essential to provide quality service. For this reason, many NEMT providers choose to rent vans instead of buying, as renting vans allows you to reduce costs with the purchase and maintenance of the vehicle, in addition to offering more flexibility and convenience. This helps to save resources and have more time to focus on other strategies for your business. With that in mind, in today's article, we're going to talk about all the benefits of renting specialized vehicles for your NEMT business.

How to choose the right van rental for your NEMT business

There are a few things to consider before choosing a specific type of vehicle to transport passengers to hospitals and clinics. After all, each patient has specific needs. To provide a safe and comfortable experience for all of them, it's important to understand exactly what they require. 

So, these are some factors that should be considered before using a specific vehicle to transport passengers to their destination:

Passenger capacity

Non-Emergency Medical Transportation (NEMT) providers need to ensure that they have enough space to transport all the patients safely.

Patients that request the transportation service may have a variety of medical conditions or disabilities that require the use of special equipment or accommodations, such as a wheelchair or adjustable seats.

There are also cases of several patients having to be transported at the same time. So, using a large van with enough space for everyone to be comfortable during transportation is essential.

Accessibility features

Accessibility features are characteristics of a vehicle that enable people with disabilities or special needs to access and use it safely and comfortably. 

This includes features such as wheelchair lifts, ramps, tie-downs, and other assistive devices. 

By using vans with accessibility features, you can guarantee that your business offers the necessary equipment and accommodations to transport patients with diverse needs. This helps to improve the quality of the service and enables you to meet the needs of a wider range of patients, including those with disabilities.


There is a suitable vehicle for every occasion. And van rentals offer the flexibility that a NEMT business needs to adapt to the demands of its patients. 

For instance, patients may require last-minute transfers or appointments at different times and locations, and van rentals make it easier to meet these requests.

Plus, flexibility in contracts and access to a wide range of vehicles help you determine what works best for your business and patients - all depending on the occasion.

5 benefits of using van rentals for non-emergency medical transportation

As you can see, renting vans instead of buying them provides more convenience, flexibility, and versatility. 

In addition to being expensive, buying and maintaining a vehicle for non-emergency medical transportation can be impractical.

Furthermore, as patients' demands change, it can be difficult to adapt to those changes when you're tied to a specific vehicle.

See below how van rentals can benefit your company:

1. Increased availability

When a NEMT business has access to a wide variety of vehicles (of different sizes and characteristics), this increases the number of trips that can be made and, consequently, the number of patients that can be transported in a single day. All this, with great safety and comfort.

In addition, having access to a variety of vans enables your business to quickly adapt to changes in demand and patient needs. 

For instance, you can easily accommodate the increased demand for transportation during peak hours or unexpected changes in patient schedules.

2. Safety features

Safety features refer to the safety characteristics present in vehicles, such as seat belts, airbags, anti-lock braking systems, stability controls, and reverse sensors, among others.

NEMT Business is responsible for transporting passengers with special medical conditions, many of them with reduced mobility.

Using vans equipped with safety features like wheelchair ramps, handrails, and ergonomically designed seats can provide comfortable transportation for patients.

This is not only important for the passengers but also for the driver, who can operate the vehicle with more safety.

3. Access to newer vehicles

In addition to having access to a wide variety of vehicles, your business can count on modern and well-equipped vans, which will provide a more comfortable experience for passengers. 

Newer vehicles also have modern technology, such as GPS tracking, that helps improve the efficiency of the transportation service. 

So, if you want to rely on modern vehicles to boost your NEMT business, van rentals can be an excellent option!

You can find different types of vehicles at Zeeba!

4. Real-time monitoring

Vehicle real-time monitoring refers to the process of using GPS technology to constantly monitor a vehicle's location and speed.

This resource provides important information to the driver and the company, which will be able to optimize routes and schedules, thus reducing costs and increasing operational efficiency.

This is done through the use of sensors installed in the vehicle, which communicate with a central system and provide the desired information.

Real-time monitoring is a valuable tool to improve safety and reliable transportation.

5. Maintenance and insurance

Every vehicle owner knows that owning a van can involve a lot of costs, such as repairs, maintenance, and insurance. But choosing to rent vans instead of buying can help to reduce these costs. 

This way, you will have more time and resources to focus on strategies to promote and boost your business. 

At Zeeba, we take care of maintenance and insurance for you, so you don’t need to worry about them!

Final thoughts

Now you know that van rental can provide several advantages for your NEMT Business.

We are talking about a rapidly growing industry, but if you want to grow your business, it is important to offer an exclusive, customized, and differentiated service, which considers the needs of each patient.

And we can help you with the rental of vans. At Zeeba, you will find different types of vehicles, which can be used according to your business needs and at any time.

So, if you want to know more about vans specially designed for transporting passengers, please don’t hesitate to contact our customer service team!

Ready to get started?

Simply contact us and a Zeeba team member will reach out to you to identify your needs, select a vehicle, and lease duration.

Or Call 800-940-9332